Insights: Ideas From Doing The Work

The best ideas emerge from solving real problems under real constraints. Our insights are forged by doing the work: diagnosing Digital Energy leaks, applying the BRIDGE Method, and capturing the lessons that make the next transformation more effective.

All

Technology Strategy 

Compliance & Resilience 

AI & Data 

Operating Models 

Case Studies & Stories

Technological Strategy

Oct 01, 2025 | 5 min Read

Edition 1 – Rewiring IT for Strategic Business Partnership

At King’s College London, IT had become a back-office cost centre. With fragmented systems and years of underinvestment, it was struggling to deliver the experience students and staff needed.

Compliance & Resilience 

Jan 24, 2025 | 5 min Read

Edition 2: The Balancing Act: Finding Your Anchor in the Storm of Change 

Imagine four leaders in a room: an NHS Trust Director, a Banking COO, an Insurance COO, a Retail COO, and a Private Equity Partner. On the surface, their worlds couldn’t be further apart — one is under pressure to cut waiting lists, another to reduce cost-income ratios, another to untangle claims backlogs, another to protect margin-squeezed stores, and the last to deliver returns to investors.

AI & Data

Jan 24, 2025 | 5 min Read

Edition 3: The Integrated Executive: A Perennial Playbook for Converging Strategy 

Why Siloed Initiatives Fail and How to Build a Cohesive Organisation That Endures

AI & Data

Jan 24, 2025 | 5 min Read

Edition 4: The Modernisation Mandate: Ten Hard-Earned Lessons for Scaling Banks

A perspective forged in the trenches of digital transformation

Operating Models 

Sep 14, 2021 | 5min Read

How the Business Technology Framework can help organisations make better use of technology.

Nick Russell explores how the Business Technology Framework can help organisations make better use of technology.

Operating Models 

Jun 6, 2021 | 2 mins Read

The Business Technology Standard Capability Model

Nick Russell provides an overview of The Business Technology Standard Capability Model

All

Technology Strategy 

Compliance & Resilience 

AI & Data 

Operating Models 

Case Studies & Stories

Technological Strategy

Oct 01, 2025 | 5 min Read

Edition 1 – Rewiring IT for Strategic Business Partnership

At King’s College London, IT had become a back-office cost centre. With fragmented systems and years of underinvestment, it was struggling to deliver the experience students and staff needed.

Compliance & Resilience 

Jan 24, 2025 | 5 min Read

Edition 2: The Balancing Act: Finding Your Anchor in the Storm of Change 

Imagine four leaders in a room: an NHS Trust Director, a Banking COO, an Insurance COO, a Retail COO, and a Private Equity Partner. On the surface, their worlds couldn’t be further apart — one is under pressure to cut waiting lists, another to reduce cost-income ratios, another to untangle claims backlogs, another to protect margin-squeezed stores, and the last to deliver returns to investors.

AI & Data

Jan 24, 2025 | 5 min Read

Edition 3: The Integrated Executive: A Perennial Playbook for Converging Strategy 

Why Siloed Initiatives Fail and How to Build a Cohesive Organisation That Endures

AI & Data

Jan 24, 2025 | 5 min Read

Edition 4: The Modernisation Mandate: Ten Hard-Earned Lessons for Scaling Banks

A perspective forged in the trenches of digital transformation

Operating Models 

Sep 14, 2021 | 5min Read

How the Business Technology Framework can help organisations make better use of technology.

Nick Russell explores how the Business Technology Framework can help organisations make better use of technology.

Operating Models 

Jun 6, 2021 | 2 mins Read

The Business Technology Standard Capability Model

Nick Russell provides an overview of The Business Technology Standard Capability Model

All

Technology Strategy 

Compliance & Resilience 

AI & Data 

Operating Models 

Case Studies & Stories

Technological Strategy

Oct 01, 2025 | 5 min Read

Edition 1 – Rewiring IT for Strategic Business Partnership

At King’s College London, IT had become a back-office cost centre. With fragmented systems and years of underinvestment, it was struggling to deliver the experience students and staff needed.

Compliance & Resilience 

Jan 24, 2025 | 5 min Read

Edition 2: The Balancing Act: Finding Your Anchor in the Storm of Change 

Imagine four leaders in a room: an NHS Trust Director, a Banking COO, an Insurance COO, a Retail COO, and a Private Equity Partner. On the surface, their worlds couldn’t be further apart — one is under pressure to cut waiting lists, another to reduce cost-income ratios, another to untangle claims backlogs, another to protect margin-squeezed stores, and the last to deliver returns to investors.

AI & Data

Jan 24, 2025 | 5 min Read

Edition 3: The Integrated Executive: A Perennial Playbook for Converging Strategy 

Why Siloed Initiatives Fail and How to Build a Cohesive Organisation That Endures

AI & Data

Jan 24, 2025 | 5 min Read

Edition 4: The Modernisation Mandate: Ten Hard-Earned Lessons for Scaling Banks

A perspective forged in the trenches of digital transformation

Operating Models 

Sep 14, 2021 | 5min Read

How the Business Technology Framework can help organisations make better use of technology.

Nick Russell explores how the Business Technology Framework can help organisations make better use of technology.

Operating Models 

Jun 6, 2021 | 2 mins Read

The Business Technology Standard Capability Model

Nick Russell provides an overview of The Business Technology Standard Capability Model

All

Technology Strategy 

Compliance & Resilience 

AI & Data 

Operating Models 

Case Studies & Stories

Technological Strategy

Oct 01, 2025 | 5 min Read

Edition 1 – Rewiring IT for Strategic Business Partnership

At King’s College London, IT had become a back-office cost centre. With fragmented systems and years of underinvestment, it was struggling to deliver the experience students and staff needed.

Compliance & Resilience 

Jan 24, 2025 | 5 min Read

Edition 2: The Balancing Act: Finding Your Anchor in the Storm of Change 

Imagine four leaders in a room: an NHS Trust Director, a Banking COO, an Insurance COO, a Retail COO, and a Private Equity Partner. On the surface, their worlds couldn’t be further apart — one is under pressure to cut waiting lists, another to reduce cost-income ratios, another to untangle claims backlogs, another to protect margin-squeezed stores, and the last to deliver returns to investors.

AI & Data

Jan 24, 2025 | 5 min Read

Edition 3: The Integrated Executive: A Perennial Playbook for Converging Strategy 

Why Siloed Initiatives Fail and How to Build a Cohesive Organisation That Endures

AI & Data

Jan 24, 2025 | 5 min Read

Edition 4: The Modernisation Mandate: Ten Hard-Earned Lessons for Scaling Banks

A perspective forged in the trenches of digital transformation

Operating Models 

Sep 14, 2021 | 5min Read

How the Business Technology Framework can help organisations make better use of technology.

Nick Russell explores how the Business Technology Framework can help organisations make better use of technology.

Operating Models 

Jun 6, 2021 | 2 mins Read

The Business Technology Standard Capability Model

Nick Russell provides an overview of The Business Technology Standard Capability Model