Xonetic Privacy Policy

Your privacy is important to us. Xonetic Limited (hereinafter ”Xonetic”) is committed to protecting and respecting the privacy of the users of its web services according to all applicable laws and best privacy practices. This privacy statement describes the practices concerning the collection and processing of personal data at Xonetic.

Holder of the register

Xonetic Limited
New King’s Court Tollgate,
Chandler’s Ford,
SO53 3LG

Questions concerning the register

Nick Russell
Managing Director

Name and content of the register
Xonetic marketing register.

The register contains e-mail addresses of Xonetic newsletter subscribers and e-mail addresses, names, and, organisational information of those users who have submitted this information to Xonetic while visiting the Xonetic website(s) and downloading material from the Xonetic website(s).

What information do we collect and how?

The marketing register may contain the following personal data the user has him/herself submitted:

E-mail address
Mobile phone number and/or other telephone number
Company and position
Company size
User submitted interests for newsletter subscription preferences

In addition, we use analytics and marketing automation tools which collect users’ browsing information, such as traffic sources, browser and devices used, time spent on Xonetic website, pages visited, geographic location etc. Personal data is mainly collected at the point of subscription, or later during the customer relationship. Xonetic’s websites use cookies, web beacons and other similar methods to improve user experience and to develop websites and services further and for targeting content and communications. Cookies are small pieces of data sent from a website and stored on the user’s computer by the user’s web browser. Cookies can be blocked by adjusting browser settings. Our pages may also include other third-party components, such as lead trackers.

For which purposes is my data collected?

Personal data is processed for the use of customer relationship management, data analytics, Xonetic marketing and/or direct marketing actions through Xonetic’s tools according to the Personal Data Act without disclosing customer personal data to any third party. Xonetic maintains information about Xonetic’s newsletter subscribers and users of its website. Newsletters are sent to subscribers by email based on the marketing register.

Marketing automation

Xonetic websites run a marketing automation system that is used for improving the general user experience of Xonetic’s websites and content to the visitor and creating target segments for direct marketing campaigns.

Xonetic places cookies when the visitor first arrives to Xonetic’s website to learn how visitors consume content in all its digital services. Visitor’s personal data remain anonymous to Xonetic until:

Visitor subscribes to Xonetic’s newsletter or other material

The user’s personal data may be linked to the cookie when a visitor reveals her/his person subscription to the newsletter. The given information is stored to Xonetic’s marketing register.

Visitor arrives at the website from an email marketing message sent by Xonetic

The user’s personal information may be linked to the cookie when the user arrives to the website via an email marketing message sent by Xonetic. The source for e-mail marketing messages is Xonetic’s marketing register. A user whose cookie is linked to personal data can receive email marketing that is personalized based on her/his website visitor history. In case a user wishes to un-associate their previous browsing history, they can do so by clearing their browser cookies.

How do we store personal data and for how long?

Personal details are kept confidential. The register’s security measures comply with the data security policy of Xonetic. We use appropriate physical, technical and administrative security measures to protect your personal data against misuse. We have responsible people who have been specifically appointed to take care of privacy protection and data security. The register holder will not disclose any customer personal data to any third party unless required by UK authorities.

We store our data in the UK, EU or the EEA. If any data is transferred outside the EU or EEA, we will ensure that the country to which the data is transferred to is approved as having a sufficient level of privacy protection by the European Commission, or by using standard contractual model clauses approved by the European Commission. We store user data according to the relevant legislation and for maximum of two years, or as long as is necessary for the purposes defined in this privacy statement. After the basis for processing your personal data has ended, we will delete your personal data.

User’s rights

You have the legal right to inspect the data we have collected concerning your personal information. You also have the right to request the correction or deletion of incorrect, defective, unnecessary or outdated personal data.

Information can be removed from the register based on a personal request. Requests for change in register-related matters shall be submitted in writing to the postal address Xonetic Limited, New King’s Court Tollgate, Chandler’s Ford, Eastleigh, Hampshire, SO53 3LG  or by

e-mail to privacy@Xonetic.com. Newsletter subscribers have the right to disallow Xonetic from sending newsletters to them. You can disallow the newsletter by unsubscribing to the newsletter or by sending a request to Xonetic.

Preventing the use of cookies

Users can prevent the use of cookies by changing their browser settings. Preventing cookies may impact the way our services function.

Creating a new cookie profile by clearing cookies

Users can clear their cookie history from their browser settings. By regularly deleting cookies from the browser, users can change the identifier on the basis of how a specific online user profile is generated. Clearing cookies will not completely prevent information from being collected; however, it does reset the user’s online profile based on new cookies.

Changes to this privacy statement

Xonetic may from time to time make changes to this privacy statement without prior notice. However, if material changes are made to this privacy statement, Xonetic will display a notification of this at the beginning of this privacy statement. Changes may also be based on changes in legislation. We recommend that users read our Privacy Policy statement on regular basis to keep track of changes.